Student's Navigaattori
Information, support and guidance for your studies – start here!
Student’s Navigaattori is a service available to all students at Tampere University, both on campus and online, with or without an appointment. There is no need to know who to contact – you can ask us anything. If we can't resolve your matter on the spot, we'll help you find the support you need so you can focus on what matters most.
We can assist you with questions about your studies, student life and well-being as well as enrolment for the academic year, study rights, scholarships, tuition fees and changes to your personal details. You can also contact us if you have general questions about Open University studies or the application process.
If you have questions about applying to Tampere University, please contact our Admissions Services at admissions.tau [at] tuni.fi.
We provide the following study-related documents:
- certificate of student status
- transcript of records
- degree certificate
- copy of a degree certificate
At Student’s Navigaattori, you can also find drop-in services provided by other guidance and counselling services. Check out the weekly schedule below!
Our Services for Students:
Weekly Guidance and Advisory Programme
Without an Appointment
Online Services
- Ask us anything (requires TUNI account)
- Email: navigaattori.tau [at] tuni.fi (navigaattori[dot]tau[at]tuni[dot]fi)
- Phone: +358 294 520 200 (Monday-Friday, 12:00-14:00)
- Ask Us Anything advice sessions on Jodel in the @tampereenyliopisto channel every Monday 14:00-16:00
On Campus
From Monday to Thursday, 12:00-14:00
- City Centre Campus: Main Building, 1st Floor, Room A121 (Kalevantie 4)
- Hervanta Campus: Kampusareena, 2nd Floor, Room A220 (Korkeakoulunkatu 7)
Exceptions to Opening Hours
- Customer service closed on 1 October
By Appointment
Advising is available on Hervanta and City Centre campuses:
- Tuesdays from 9:00 to 11:00 and from 14:30 to 16:00
- Wednesdays from 9:00 to 11:00 and from 14:30 to 16:00
Appointments can be booked from 6 days up to 24 hours in advance.
You can book an appointment on topics such as:
- when you are unsure whom to contact or cannot find the information you need
- studying at the university and general questions related to studies
- everyday student life and university services
- enrolment for the academic year
- study right matters and changes to personal information