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Tampere University Student’s Guide

Student's Navigaattori

Information, support and guidance for your studies – start here! 

The Student’s Navigaattori is a service available to all students at Tampere University, both on campus and online. You can contact us with any questions. There is no need to know who to contact, as we will direct you to the appropriate service. 

We can assist you with questions about your studies, student life and well-being as well as enrolment for the academic year, study rights, scholarships, tuition fees and changes to your personal details. We also provide the following study-related documents:   

  • certificate of student status 
  • transcript of records 
  • degree certificate 
  • copy of a degree certificate

If we can't resolve your matter on the spot, we'll help you find the support you need so you can focus on what matters most.​

If you have questions about applying to Tampere University, please contact our Admissions Services at admissions.tau [at] tuni.fi.

 

Contact us without making an appointment:

  • Online: Ask us anything (requires TUNI account)
  • Email: Navigaattori.tau [at] tuni.fi (navigaattori[dot]tau[at]tuni[dot]fi) ​
  • On campus (Monday-Thursday, 12:00-14:00)​:
    • City centre campus: Main Building, 1st floor, room A121 (address: Kalevantie 4)​
    • Hervanta campus: Kampusareena building, 2nd floor, room A220​ (address: Korkeakoulunkatu 7)​
  • Phone: +358 294 520 200 (Monday-Friday, 12:00-14:00)
  • Campus street and postal addresses

Exceptions to opening hours: 

  • Customer service closed on 2 September
  • Customer service closed on 11 September

 

Your compass for campus life
Published: 29.4.2026
Updated: 19.8.2026